> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer.md).

# As a customer

Customers (Enterprise or Retail) place certificate orders directly for their own organizational use. This model is designed for customers managing certificates for internal systems, applications, or public-facing services.

Customer orders:

* Follow standard platform pricing
* Are paid using the customer wallet balance
* Are issued directly into the customer account

Customers manage their own organizations, domains, and certificate lifecycle without reseller-specific pricing or commission constructs.