> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-doc-signer-certificates/phase-1-steps/step-2-organization-information.md). # Step 2 - Organization Information
In this step, you provide the details of the organization on whose behalf the certificate is being issued. If your organization has previously been verified on CERTInext, you may be able to select it from a list. #### Pre-Verified Organization Option At the top of this screen, you may see an option to "Select an organization" if your organization has already been verified. Choosing a pre-verified organization speeds up processing significantly. If your organization is not listed, proceed to add it manually. Click the + Add a new organization button to enter your organization details manually. #### Field Reference **Organization Name \***: The full legal name of your organization as it appears in official documents. Enter the complete legal name of your organization (e.g., ABC Inc). Do not use abbreviations unless they are part of the official name. **Organization Identification Number \***: A unique identifier for your organization, such as a company registration number or tax identification number. Enter the official registration or identification number of your organization. This must match your official documents. **Organization Unit**: The department, division, or business unit within the organization to which the certificate applies. Enter the relevant department name (e.g., Finance, IT, Operations). This field is optional. **Street Address 1 \***: The primary street address of your organization's registered office. Enter the building number and street name of the organization's registered address. **Street Address 2**: An optional second line for the address (e.g., suite, floor, or landmark). Enter any additional address details if applicable. This field is optional. **Country \***: The country where the organization is registered. Select the correct country from the dropdown list. **State / Province \*:** The state or province within the selected country. Select or type the state/province of the organization's registered address. **Locality \***: The city or town of the organization's registered address. Enter the city or locality name. **Postal Code / Post Office Box Number \***: The ZIP code or postal code for the organization's registered address. Enter the correct postal/ZIP code. This must match the address on your official documents.
NOTE: New organizations require validation before certificates can be issued. This typically takes 1-3 business days. If your organization is already pre-verified, this wait time is eliminated.
IMPORTANT: All address details entered here must exactly match the official organization documents (such as articles of incorporation, business license, or government registry). Mismatches may delay or reject your certificate application.
Click NEXT to proceed to Step 3. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-doc-signer-certificates/phase-1-steps/step-2-organization-information.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.