> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-doc-signer-certificates/phase-1-steps/step-3-organization-representative-info.md). # Step 3 - Organization Representative Info
This step captures the details of the individual who is the authorized representative of the organization for this certificate. This is typically the person who has authority to sign on behalf of the organization. #### Choose User At the top of this section, you will see two radio button options: **New**: Select this if the representative is being registered for the first time on CERTInext. **Existing**: Select this if the representative already has a CERTInext account. Their details will be auto-populated. #### Field Reference **Name \***: The full name of the organization representative. Enter the first and last name of the authorized representative. **Email ID \***: The email address of the organization representative. Verification emails and notifications are sent here. Enter a valid, actively monitored email address. This person will receive important verification communications. **Mobile Number**: The mobile phone number of the representative. Enter the phone number with the correct country code prefix selected from the dropdown. #### Certificate Download Delegation (Optional) This section allows you to designate a different person to download the certificate on behalf of the organization. This is useful if the representative who authorizes the certificate is different from the person who will manage the downloaded file. **Contact Name**: The name of the person authorized to download the certificate. Enter the name of the delegate. Leave blank if the organization representative will download the certificate themselves. **Email ID**: The email address of the delegate for certificate download. Enter the delegate's email address. Leave blank if no delegation is needed.
IMPORTANT: Ensure the email address entered for the Organization Representative is correct and accessible. Critical verification steps in Phase 2 will require this person's active participation, including receiving and sharing an authentication code.
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