Certificate Download

Once all verifications are approved and the CA issues your certificate, Step 6 (Certificate Download) will become active. You will receive a notification email confirming that your certificate is ready for download.

What To Do

• You will receive an email notifying you that your certificate is ready for download.

• Log in to the emSign portal using the order tracking link.

• Expand Step 6: Certificate Download on the Order Actions page.

• Follow the on-screen instructions to download your certificate to your device.

• For a Soft Token certificate, the certificate will be a digital file (typically a .p12 or .pfx file) protected by a password.

Certificate Download Options

• Downloads button (portal header): A dropdown menu in the emSign portal header providing access to your certificate files. Click the orange Downloads button in the top-right corner of the emSign portal.

• Direct Download Link: A direct link to the certificate file. Click the link and save the certificate file to a secure location on your device.

IMPORTANT: Store your downloaded certificate file and its password in a secure location. If you lose the certificate file or forget the password, you may need to apply for a reissuance.

TIP: After downloading, test your certificate by signing a test document to confirm it works correctly before using it for official purposes.