> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-doc-signer-certificates/phase-2-steps-via-email-and-emsign/certificate-download.md).

# Certificate Download

Once all verifications are approved and the CA issues your certificate, Step 6 (Certificate Download) will become active. You will receive a notification email confirming that your certificate is ready for download.

#### What To Do

•       You will receive an email notifying you that your certificate is ready for download.

•       Log in to the emSign portal using the order tracking link.

•       Expand Step 6: Certificate Download on the Order Actions page.

•       Follow the on-screen instructions to download your certificate to your device.

•       For a Soft Token certificate, the certificate will be a digital file (typically a .p12 or .pfx file) protected by a password.

#### Certificate Download Options

•       Downloads button (portal header): A dropdown menu in the emSign portal header providing access to your certificate files.  Click the orange Downloads button in the top-right corner of the emSign portal.

•       Direct Download Link: A direct link to the certificate file.  Click the link and save the certificate file to a secure location on your device.

<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><strong>IMPORTANT:</strong> Store your downloaded certificate file and its password in a secure location. If you lose the certificate file or forget the password, you may need to apply for a reissuance.</td></tr></tbody></table>

<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><strong>TIP:</strong> After downloading, test your certificate by signing a test document to confirm it works correctly before using it for official purposes.</td></tr></tbody></table>


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