> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-doc-signer-certificates/phase-2-steps-via-email-and-emsign/individual-verification.md).

# Individual Verification

<figure><img src="/files/3kddLsWQrdTmVAREDGUg" alt=""><figcaption></figcaption></figure>

Individual Verification confirms your personal identity by requiring you to upload a valid government-issued identity document. The CA will compare the document against the name and ID details you entered in Step 4.

#### Accepted Identity Documents

•       Passport

•       National Identity Card

•       Driver's License

•       Government Employment ID

•       Any other equivalent government-issued photo identity document

#### Field Reference

•       **Country (pre-filled)**: The country associated with your address, as entered in the application.  Verify that the country matches your identity document.

•       **Country (State):** The state/province, pre-filled from your application.  Verify this matches your registered address.

•       **Postal Code / Post Office Box Number (pre-filled)**: Your postal code, as entered in Step 2.  Verify this is correct.

•      **Street Address 1 (pre-filled)**: Your street address, pre-filled from the application.  Verify this matches your identity document address if applicable.

•       **Supporting Document**: The actual identity document file you are uploading.  Click Choose File, select your identity document file (PDF, JPG, or PNG format), and upload it.

<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><strong>IMPORTANT</strong>: Upload a clear, high-quality scan or photo of your identity document. Blurry, partially cut off, or expired documents will be rejected and will delay your order.</td></tr></tbody></table>

<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><strong>NOTE:</strong> The file format should match what the platform accepts (PDF is commonly preferred). File size limits may apply - typically under 5 MB.</td></tr></tbody></table>

&#x20;

<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top">TIP: If uploading a passport, include the photo page. If uploading a national ID or driver's license, include both front and back if possible.</td></tr></tbody></table>


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