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DV Order Confirmation

Email 1 - Order Confirmation: 'Your Order is Successful'

Shortly after payment, you receive an email at the Requestor Email ID you provided in Step 3.

Email Details

  • Subject Line: ORDER #[your order ID] - Your Order is Successful

  • Greeting: Dear [Your Name], Your order is placed successfully.

  • Order ID: Your unique order number - save this.

  • Ordered Date: Date and time of the order in UTC.

  • Product & Validity: The DV variant and duration you selected.

  • Identifier: Your domain name (or primary domain for UCC variants).

  • Subscription For: 1 Year (or your selected period).

  • Track Order Button: The orange button in the email. Clicking it opens the emSign Subscriber Portal - where you complete domain verification and download your certificate.

⚠️ IMPORTANT

Do not ignore this email. The Track Order link is how you complete the domain validation step. Without completing domain validation, your certificate cannot be issued.

💡 TIP

Check your spam or junk folder if you do not see this email within a few minutes of payment. The email is sent from the emSign / eMudhra domain. Add the sender to your safe senders list to avoid future emails going to spam.

If you provided a Certificate Download Delegation email address in Step 3, that person will also receive a copy of relevant notifications.

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