> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-dv-public-trust-certificates/phase-2-steps-via-email-and-emsign/dv-order-confirmation.md).

# DV Order Confirmation

## Email 1 - Order Confirmation: 'Your Order is Successful'

*Shortly after payment, you receive an email at the Requestor Email ID you provided in Step 3.*

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FHBOoQkYr3IAVvlXRWAfK%2Fimage.png?alt=media&amp;token=c36177e6-1294-4519-81b4-55c019fd8602" alt=""><figcaption></figcaption></figure>

#### Email Details

* **Subject Line:** ORDER #\[your order ID] - Your Order is Successful
* **Greeting:** Dear \[Your Name], Your order is placed successfully.
* **Order ID:** Your unique order number - save this.
* **Ordered Date:** Date and time of the order in UTC.
* **Product & Validity:** The DV variant and duration you selected.
* **Identifier:** Your domain name (or primary domain for UCC variants).
* **Subscription For:** 1 Year (or your selected period).
* **Track Order Button:** The orange button in the email. Clicking it opens the emSign Subscriber Portal - where you complete domain verification and download your certificate.

⚠️ **IMPORTANT**

Do not ignore this email. *The Track Order link is how you complete the domain validation step. Without completing domain validation, your certificate cannot be issued.*

💡 **TIP**

Check your spam or junk folder if you do not see this email within a few minutes of payment. The email is sent from the emSign / eMudhra domain. Add the sender to your safe senders list to avoid future emails going to spam.

*If you provided a Certificate Download Delegation email address in Step 3, that person will also receive a copy of relevant notifications.*