For the complete documentation index, see llms.txt. This page is also available as Markdown.

Step 3 - Organization Representative Information

The Organization Representative is the person from your organization who is placing this certificate request. This is typically the person currently filling out this form - you, or the designated IT/admin contact.

Choose User option:

Choose User (New or Existing)

You can either enter the details of a new person or select someone already registered in the CERTInext system.

Select "New" if this person has not been added to CERTInext before. Select "Existing" if they already have an account.

Personal details fields:

Name

The full name of the organization representative.

Enter the first and last name of the representative (e.g., "John Doe").

Email ID

The work email address of the representative. This person will receive status updates and important notifications about the certificate order.

Enter a valid work email address. Note: Do not enter personal email addresses. All communications regarding this order will go to this address.

Mobile Number

The contact phone number of the representative, including country code.

Select the country code from the dropdown and enter the mobile number without spaces or dashes.

Designation

The job title or role of the representative within the organization.

Enter the person's designation (e.g., "IT Manager," "System Administrator"). This field is optional but recommended.

Certificate Download Delegation (Optional):

This section allows you to delegate the task of downloading the certificate to a different person. If the person filling out this form will not be the one downloading the certificate, you can nominate someone else here.

Contact name

The name of the person who will download the certificate on behalf of the organization representative.

Enter the name of the delegate, or leave blank if the representative will download it themselves.

Email ID (under Delegation)

The email of the delegate who will download the certificate.

Enter the delegate's work email if applicable.

⚠ IMPORTANT NOTE

• The email address entered here for the Organization Representative will be the primary contact for all order-related emails. Ensure it is checked regularly.

• If you select "Existing" user and the person is already in the system, their details will be auto-filled. Review them carefully to make sure they are current and correct.

• The Certificate Download Delegation section is optional. If left blank, the Organization Representative will be expected to download the certificate.

Click the orange "Next" button to proceed.

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