> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-code-signing-certificates/phase-1-steps/step-3-organization-representative-information.md).

# Step 3 - Organization Representative Information

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The Organization Representative is the person from your organization who is placing this certificate request. This is typically the person currently filling out this form - you, or the designated IT/admin contact.

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Choose User option:

**Choose User (New or Existing)**

You can either enter the details of a new person or select someone already registered in the CERTInext system.

*Select "New" if this person has not been added to CERTInext before. Select "Existing" if they already have an account.*

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Personal details fields:

**Name**

The full name of the organization representative.

*Enter the first and last name of the representative (e.g., "John Doe").*

**Email ID**

The work email address of the representative. This person will receive status updates and important notifications about the certificate order.

*Enter a valid work email address. Note: Do not enter personal email addresses. All communications regarding this order will go to this address.*

**Mobile Number**

The contact phone number of the representative, including country code.

*Select the country code from the dropdown and enter the mobile number without spaces or dashes.*

**Designation**

The job title or role of the representative within the organization.

*Enter the person's designation (e.g., "IT Manager," "System Administrator"). This field is optional but recommended.*

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**Certificate Download Delegation (Optional):**

This section allows you to delegate the task of downloading the certificate to a different person. If the person filling out this form will not be the one downloading the certificate, you can nominate someone else here.

**Contact name**

The name of the person who will download the certificate on behalf of the organization representative.

*Enter the name of the delegate, or leave blank if the representative will download it themselves.*

**Email ID (under Delegation)**

The email of the delegate who will download the certificate.

*Enter the delegate's work email if applicable.*

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**⚠  IMPORTANT NOTE**

•  The email address entered here for the Organization Representative will be the primary contact for all order-related emails. Ensure it is checked regularly.

•  If you select "Existing" user and the person is already in the system, their details will be auto-filled. Review them carefully to make sure they are current and correct.

•  The Certificate Download Delegation section is optional. If left blank, the Organization Representative will be expected to download the certificate.

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*Click the orange "Next" button to proceed.*