Certificate Requester Verification

After the order is placed, the Certificate Requester (the Organization Representative - the person who filled out and submitted the application) will receive an email asking them to confirm their certificate request.

Email you will receive:

• Subject: "ORDER #[Order ID] – Certificate Requester consent required for Code signing EV request"

• The email confirms that an order has been submitted for Code Signing – EV and requires your verification as the Certificate Requester.

• It contains a button labeled "Click here to provide consent." Click this button.

What happens when you click the button:

• You will be taken to the emSign Subscriber portal (a separate website from CERTInext) where you can view the details of your request.

• The screen shows a "Consent Required" page with your Order Details and Organization Details.

• A note on screen reads: "Accepting this consent means that you confirm your certificate request."

• You will see two buttons: "Approve" (orange) and "Reject" (white).

What to do:

• Review the order details shown. Verify the Order ID, date, product (Code Signing - EV), and organization name are correct.

• If everything is correct, click the "Approve" button.

• A confirmation popup will appear asking: "Are you sure you want to accept the consent?" Click "Yes" to confirm.

• After clicking "Yes," you will see a green success message confirming your consent has been recorded.

What the emSign portal also shows (Order Actions tracker):

On the emSign portal, you can also see a list of all 5 Order Actions and their current statuses:

1. Certificate Requester Verification - Awaiting Customer Action (becomes "Completed" after you approve)

2. Subscriber Agreement - Pending

3. EV Certificate Request Approval - Pending

4. Organization Verification - Pending

5. Certificate Download - Issuance Pending

⚠ IMPORTANT NOTE

• This consent email is sent to the Organization Representative's email address (entered in Step 3 of the application).

• Do not click "Reject" unless you intentionally want to cancel the certificate request.

• If you do not receive this email, check your spam/junk folder. The sender will be from CERTInext or emSign.

• Once you approve, Action 1 is marked as "Completed" on the Order Actions tracker.

• A button labeled "Proceed for Verification" on the success page takes you back to the full Order Actions list. Click it to monitor the remaining steps.