> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-code-signing-certificates/phase-2-steps-via-email-and-emsign/certificate-requester-verification.md).

# Certificate Requester Verification

*After the order is placed, the Certificate Requester (the Organization Representative - the person who filled out and submitted the application) will receive an email asking them to confirm their certificate request.*

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FNgs3Q1TmyQaZELEEpVcN%2Fimage.png?alt=media&amp;token=1cf9f7cb-7dfb-4ec1-847b-7608f9283943" alt=""><figcaption></figcaption></figure>

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2Fljcs2GP3hIYcPkDhUF3s%2Fimage.png?alt=media&amp;token=7346d41d-10ec-4555-b923-7e18099d8a6d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FwxWdzpUq3aq9nVJevgvx%2Fimage.png?alt=media&amp;token=1649ea4d-3e15-4bb0-8bfa-c770a04a71d1" alt=""><figcaption></figcaption></figure>

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FpQ8vHXSIl4hKAaEWS48S%2Fimage.png?alt=media&amp;token=2ff4dbd8-d161-417c-b009-3c6b288dafa2" alt=""><figcaption></figcaption></figure>

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**Email you will receive:**

•     Subject: "ORDER #\[Order ID] – Certificate Requester consent required for Code signing EV request"

•     The email confirms that an order has been submitted for Code Signing – EV and requires your verification as the Certificate Requester.

•     It contains a button labeled "Click here to provide consent." Click this button.

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**What happens when you click the button:**

•     You will be taken to the emSign Subscriber portal (a separate website from CERTInext) where you can view the details of your request.

•     The screen shows a "Consent Required" page with your Order Details and Organization Details.

•     A note on screen reads: "Accepting this consent means that you confirm your certificate request."

•     You will see two buttons: "Approve" (orange) and "Reject" (white).

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**What to do:**

•     *Review the order details shown. Verify the Order ID, date, product (Code Signing - EV), and organization name are correct.*

•     *If everything is correct, click the "Approve" button.*

•     *A confirmation popup will appear asking: "Are you sure you want to accept the consent?" Click "Yes" to confirm.*

•     *After clicking "Yes," you will see a green success message confirming your consent has been recorded.*

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**What the emSign portal also shows (Order Actions tracker):**

On the emSign portal, you can also see a list of all 5 Order Actions and their current statuses:

1\. Certificate Requester Verification - Awaiting Customer Action (becomes "Completed" after you approve)

2\. Subscriber Agreement - Pending

3\. EV Certificate Request Approval - Pending

4\. Organization Verification - Pending

5\. Certificate Download - Issuance Pending

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**⚠  IMPORTANT NOTE**

•  This consent email is sent to the Organization Representative's email address (entered in Step 3 of the application).

•  Do not click "Reject" unless you intentionally want to cancel the certificate request.

•  If you do not receive this email, check your spam/junk folder. The sender will be from CERTInext or emSign.

•  Once you approve, Action 1 is marked as "Completed" on the Order Actions tracker.

•  *A button labeled "Proceed for Verification" on the success page takes you back to the full Order Actions list. Click it to monitor the remaining steps.*

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