> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-code-signing-certificates/phase-2-steps-via-email-and-emsign/ev-certificate-request-approval.md).

# EV Certificate Request Approval

*The Certificate Approver (the person you nominated in Step 5, Section B) will receive a separate email asking them to approve the EV Certificate request. This is an additional security check required specifically for EV certificates.*

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**Email the Certificate Approver will receive:**

•     Subject: "ORDER #\[Order ID] – Approve SSL EV Certificate request"

•     The email states that a Code Signing – EV order has been submitted by a Certificate Requester and needs approval from the Certificate Approver role.

•     It contains a button labeled "Approve EV Certificate request." The Certificate Approver must click this.

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**What the Certificate Approver sees and does:**

•     Clicking the button opens the emSign Subscriber portal and shows a "Consent Required" page.

•     The page displays: Order ID, date ordered, ordered by (organization name), Certificate Requester Name, and a section titled "Approve Code Signing EV request."

•     A message reads: "Please approve (or reject) the Code Signing EV certificate request."

•     Two buttons are displayed: "Approve" (orange) and "Reject" (white).

•     The Certificate Approver must click "Approve."

•     A confirmation popup appears: "Are you sure you want to approve the SSL EV certificate request?" - click "Yes."

•     A green success message will confirm the approval.

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**⚠  IMPORTANT NOTE**

•  The Certificate Approver is a different role from the Contract Signer, though they can be the same person. However, both approvals are separate actions and must be completed independently.

•  Do not click "Reject" unless the request is invalid or unauthorized.

•  After this approval, Action 3 will show as "Completed" and Action 2 (Subscriber Agreement) may reorder in the tracker based on sequence.

•  The Certificate Approver should verify they recognize the Certificate Requester Name listed before approving.

•  If the Certificate Approver is unable to complete this action, contact your CERTInext administrator to reassign the role.

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