EV Certificate Request Approval

The Certificate Approver (the person you nominated in Step 5, Section B) will receive a separate email asking them to approve the EV Certificate request. This is an additional security check required specifically for EV certificates.

Email the Certificate Approver will receive:

• Subject: "ORDER #[Order ID] – Approve SSL EV Certificate request"

• The email states that a Code Signing – EV order has been submitted by a Certificate Requester and needs approval from the Certificate Approver role.

• It contains a button labeled "Approve EV Certificate request." The Certificate Approver must click this.

What the Certificate Approver sees and does:

• Clicking the button opens the emSign Subscriber portal and shows a "Consent Required" page.

• The page displays: Order ID, date ordered, ordered by (organization name), Certificate Requester Name, and a section titled "Approve Code Signing EV request."

• A message reads: "Please approve (or reject) the Code Signing EV certificate request."

• Two buttons are displayed: "Approve" (orange) and "Reject" (white).

• The Certificate Approver must click "Approve."

• A confirmation popup appears: "Are you sure you want to approve the SSL EV certificate request?" - click "Yes."

• A green success message will confirm the approval.

⚠ IMPORTANT NOTE

• The Certificate Approver is a different role from the Contract Signer, though they can be the same person. However, both approvals are separate actions and must be completed independently.

• Do not click "Reject" unless the request is invalid or unauthorized.

• After this approval, Action 3 will show as "Completed" and Action 2 (Subscriber Agreement) may reorder in the tracker based on sequence.

• The Certificate Approver should verify they recognize the Certificate Requester Name listed before approving.

• If the Certificate Approver is unable to complete this action, contact your CERTInext administrator to reassign the role.