> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-code-signing-certificates/phase-2-steps-via-email-and-emsign/order-confirmation.md).

# Order Confirmation

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*Immediately after your payment is processed, you will receive an order confirmation email from CERTInext.*

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**What this email contains:**

•     A greeting with your name

•     Confirmation that your order has been placed successfully

•     Order ID: A unique number identifying your specific order (e.g., 3317238956). Note this number - you will need it for future reference and for certificate download.

•     Ordered Date: The date and time your order was placed

•     Product & Validity: "Code Signing - EV"

•     Identifier: Your organization's name

•     A "Track Order" button that links to your order tracking page

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**⚠  IMPORTANT NOTE**

•  Save this email. The Order ID will be required when downloading your certificate.

•  If you do not receive this email within 15 minutes of payment, check your spam/junk folder. If still not found, contact CERTInext support.

•  The "Track Order" button takes you to a public URL where the order status can be viewed without logging in. This is useful for sharing status with colleagues.

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