> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-code-signing-certificates/phase-2-steps-via-email-and-emsign/order-tracking.md).

# Order Tracking

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2Fhv8FUta6UNolOFaY4dJg%2Fimage.png?alt=media&amp;token=fdb47677-35eb-4d8c-94e1-bdf7412af4fb" alt=""><figcaption></figcaption></figure>

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*After payment, if you go back to CERTInext and navigate to Certificates > Orders, you will see your new order listed. Clicking on it opens the full Order Details page.*

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**Information shown on the Order Details page:**

•     Order ID, Ordered Date, Product (Code Signing - EV), Group, CA Source (emSign), Certificate Price, Order Status, and Certificate Status

•     SSL Subscription Information: Subscription period, start/end dates, and subscription status

•     Auto-Renewal Configuration: Whether auto-renewal is enabled for this certificate

•     Organization Representative Information: The details of the person who placed the order

•     Authorized Representative Information: If nominated, shown here

•     Authorized Signatory Information: Contract Signer and Certificate Approver details

•     Organization Information: Your full registered organization details

•     Certificate Requestor Information: The person who requested this specific certificate

•     Certificate Information: Company DUNS / Registration Number

•     Additional Information: Tags and Order Remarks if entered

•     Renewal Notifications: Whether renewal email notifications are enabled

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**Order Status indicators to look out for:**

•     "Order Accepted" – Your payment was received and the order is in progress

•     "Pending for Validation" (Certificate Status) - emSign is waiting for all verification actions to be completed

•     "Approved by Second Approver" - All approvals are done; issuance is being processed

•     "Issuance Pending" – Certificate is being prepared for download

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**Track Order Status feature:**

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FVotz14kCCcFQlBkMzrq7%2Fimage.png?alt=media&amp;token=6a59712d-cc47-4e32-b4dc-4c73189ddc59" alt=""><figcaption></figcaption></figure>

On the Order Details page, there is an option to open or share your Order Status Tracking URL. This is a direct link to a page showing the current status of your order.

•     *Click "Open URL" to open the tracking page in your browser.*

•     *Click "Share URL" to get the link to share with others (e.g., your manager or team). Note: When you use "Share URL," the tracking link is also sent to the Organization Representative's email on file.*