Subscriber Agreement

The Contract Signer (the person you nominated in Step 5, Section A) will receive a separate email asking them to read and sign the Subscriber Agreement. This is a legal document between your organization and emSign.

Email the Contract Signer will receive:

• Subject: "ORDER #[Order ID] – Sign Subscriber Agreement for EV SSL Request"

• The email explains that a Code Signing - EV order has been submitted and requires the Subscriber Agreement to be signed by the Contract Signer role.

• It contains a button labeled "Agreement Link." The Contract Signer must click this.

What the Contract Signer sees and does:

• Clicking the "Agreement Link" button opens the emSign Subscriber portal.

• The page shows the full Order Details: Order ID, date, product, organization name, and identifier.

• A PDF of the Subscriber Agreement is displayed on screen. The Contract Signer must read through this agreement (it is typically 10 pages).

• On the right side of the screen is an "Accept Agreement" panel containing:

◦ Your Name - Pre-filled with the Contract Signer's name. Verify this is correct.

◦ Place - The city/location where the agreement is being signed. Enter the applicable city.

◦ Email ID - The Contract Signer's email address (partially masked for privacy).

◦ Checkbox: "I am the authorized person to sign this agreement" - Must be checked.

◦ Checkbox: "I agree to all the terms & conditions of this agreement" - Must be checked.

• Click the orange "Accept Agreement" button to sign and submit.

• After successful submission, a green success message will appear.

⚠ IMPORTANT NOTE

• The Contract Signer must be the one completing this step, not the applicant. Do not attempt to complete this step on someone else's behalf unless you are explicitly authorized.

• The Contract Signer must check both checkboxes before the "Accept Agreement" button becomes active.

• The Subscriber Agreement is a binding legal document. Ensure the Contract Signer reads it before accepting.

• After accepting, Action 2 (Subscriber Agreement) will show as "Completed" on the Order Actions tracker.

• If the Contract Signer does not receive the email, ask them to check their spam/junk folder, or contact your CERTInext administrator to resend the agreement link.