> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-public-trust-certificates/phase-1-steps/step-4-organization-representative-info.md). # Step 4 - Organization Representative Info *This step identifies the person who will act as the certificate subscriber - the individual within your organization who is formally requesting this certificate. They will receive a consent email during the verification phase (Phase 2, Action 2).*
### Screen Fields **Choose User (New / Existing)** *Toggle between creating a new user profile or selecting an existing one from your account. Choose New to enter details manually or Existing to select from a pre-existing list. If this is your first certificate order or the representative is not yet in the system, choose New. Otherwise, choose Existing and select the appropriate user.* **Name \*(required)\*** Full name of the organization representative. *Enter the person's legal first and last name. Do not use nicknames or abbreviations.* **Email ID \*(required)\*** The work email address of the representative. A verification consent email will be sent here during Phase 2. *Enter a valid, monitored organizational email address. Must be a work email - not a personal email (Gmail, Yahoo, etc.). Do not use a shared or unmonitored mailbox. The consent link is individual and time-sensitive.* **Mobile Number** The representative's mobile/phone number (optional). *Select the country dial code from the dropdown, then enter the number.*

⚠ IMPORTANT

Use official organizational email addresses only. Personal emails are not acceptable for EV certificates.

The Organization Representative's email will receive the certificate requester consent email. Ensure this person is available to respond promptly.

The consent email is addressed to the individual - it should not be forwarded.

### Certificate Download Delegation (Optional) *Use this section if a different person (other than the Organization Representative) should receive notifications when the certificate is ready to download* - for example, your web server administrator. **Contact name (Delegation)** Name of the person delegated to download the certificate. *Enter only if using Certificate Download Delegation.* **Email ID (Delegation)** Email address of the delegated downloader. *Enter only if using Certificate Download Delegation.* This person will receive the download notification email. *After completing the representative's details, click Next to proceed to Step 5.* --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-public-trust-certificates/phase-1-steps/step-4-organization-representative-info.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.