> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-public-trust-certificates/phase-2-steps-via-email-and-emsign/certificate-requester-information.md).

# Certificate Requester Information

### Action 2 - Certificate Requester Verification

*The Organization Representative (Certificate Requester from Step 4) must confirm they authorized this certificate request. This is a consent step required for all EV SSL certificates.*

 

### Consent Required Email

*The Organization Representative receives an email with the subject: 'ORDER #\[ID] - Certificate Requester consent required for SSL EV request'.*

 

<figure><img src="/files/1dEHrrD8VSDylagBSUN0" alt=""><figcaption></figcaption></figure>

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•       *Click the orange "Click here to provide consent" button in the email.*

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### emSign Consent Page

<figure><img src="/files/CFGe7PZnzCrniDOMA5Vb" alt=""><figcaption></figcaption></figure>

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•       *Review the Order Details and Organization Details on the page.*

*•       Read the consent statement: "Accepting this consent means that you confirm your certificate request."*

*•       Click "Approve" to confirm, or "Reject" to decline.*

*•       A confirmation popup appears: "Are you sure you want to accept the consent?" - Click "Yes".*

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### Consent Accepted Confirmation

Success: "Thank you for completing the pending actions. This would help us to speed up the certificate issuance process."

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•       *Click "Proceed for Verification" to return to the full Order Actions list.*

<figure><img src="/files/QVLbuu0efzL68kBFiHWj" alt=""><figcaption></figcaption></figure>

<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><p><strong>⚠ IMPORTANT</strong></p><p></p><p>The consent email may land in the spam/junk folder. Check there if not received within 15 minutes.</p><p>If the consent link has expired, use the Resync button (circular arrow) next to Action 2 in the portal to send a new consent email.</p><p>The consent email is addressed to the individual - it should not be forwarded.</p></td></tr></tbody></table>


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