> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-public-trust-certificates/phase-2-steps-via-email-and-emsign/ev-certificate-request-approval.md).

# EV Certificate Request Approval

### Action 4 - EV Certificate Request Approval

The Certificate Approver (from Step 6) must give final authorization for the EV certificate issuance. This step is mandatory for all EV certificates under CA/Browser Forum rules.

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### Approval Email

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*The Certificate Approver receives an email with the subject: 'ORDER #\[ID] - Approve SSL EV Certificate request'.*

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<figure><img src="/files/sqgmHuQBuIFKzWPj492T" alt=""><figcaption></figcaption></figure>

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•      *Click the orange "Approve EV Certificate request" button in the email.*

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### emSign Subscriber Portal - EV Certificate Approval Page

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<figure><img src="/files/GrLlQ5xpXp8akHCJPPHC" alt=""><figcaption></figcaption></figure>

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*•       Review Order Details (Order ID, Date, Ordered By, Domain, Certificate Requester Name/Email).*

*•       Review Organization Details (Organization Name, Domain).*

*•       Under "Approve SSL EV request", click the orange "Approve" button (or "Reject" if there is an issue).*

*•       A confirmation popup asks: "Are you sure you want to approve the SSL EV certificate request?" - Click "Yes".*

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Success: "Thank you for approving the SSL EV certificate request successfully."

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<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><p><strong>⚠ IMPORTANT</strong></p><p></p><p>The Approver's action is a formal institutional authorization. Ensure the Approver reviews the domain and organization details before approving.</p><p>If the Approver has not received the email, use the Resync button next to Action 4 in the portal.</p></td></tr></tbody></table>


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