> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-public-trust-certificates/phase-2-steps-via-email-and-emsign/order-confirmation.md).

# Order Confirmation

*You are automatically redirected to the Order View page in CERTInext. Bookmark or note the Order ID displayed at the top - you will need it if you contact support.*

 

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FP8KVw52pNHihuVKBqHIV%2Fimage.png?alt=media&amp;token=1a7893a6-835a-4894-aad3-1d79610a34f9" alt=""><figcaption></figcaption></figure>

&#x20;

The Order View shows the following key fields:

•       Order ID - unique reference number for your certificate order. Keep this safe.

•       Ordered Date - date and time the order was placed.

•       Product - the EV certificate product ordered.

•       Group - your organization account name.

•       CA Source - Certificate Authority: emSign.

•       Certificate Price - total amount charged for this order (USD).

•       Order Status - 'Order Accepted' (orange badge) - the order has been received and accepted for processing.

•       Certificate Status - 'Pending for Approver' (orange badge) - the certificate is awaiting verification and issuance steps.

&#x20;

<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><p><strong>ℹ INFO</strong></p><p><strong>Note - Subscription Dates</strong></p><p>Subscription Start Date and Subscription End Date will be blank at this stage. They are populated once the certificate is issued and the subscription becomes Active.</p></td></tr></tbody></table>

### Order Confirmation Email

&#x20;

*Within minutes of payment, the Organization Representative receives an email notification confirming the order was placed successfully.*

&#x20;

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FYApEtFlOJJQH0GocM8KR%2Fimage.png?alt=media&amp;token=1d2b8d33-ae4c-4916-827c-a892c152b3b6" alt=""><figcaption></figcaption></figure>

&#x20;

The email contains the following:

•       Subject: ORDER #\[Order ID] - Your Order is Successful

•       Order ID - your unique order reference number

•       Ordered Date - date and time (UTC)

•       Product & Validity - product name and subscription period

•       Identifier - the primary domain name secured by this certificate

•       Subscription Per - e.g., 1 Year(s)

•       Track Order button - orange button linking to the emSign Subscriber Portal for your order

&#x20;

*Click Track Order to open the emSign Subscriber Portal where you will complete the remaining verification actions. You can also access this portal via the link in subsequent notification emails.*

### Tracking Order Status in CERTInext

In CERTInext, *navigate to Certificates > Orders and click your order to view its full details.*

&#x20;

*Click the three-dot menu (top-right of the order) to open the "Track Order Status" popup. This popup shows a unique Order Status Tracking URL.*

&#x20;

•       *"Open URL": Opens the emSign Subscriber Portal in your browser.*

•      *"Share URL": Sends the tracking link via email to the Organization Representative.*