> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-public-trust-certificates/phase-2-steps-via-email-and-emsign/order-confirmation.md).
# Order Confirmation
*You are automatically redirected to the Order View page in CERTInext. Bookmark or note the Order ID displayed at the top - you will need it if you contact support.*
The Order View shows the following key fields:
• Order ID - unique reference number for your certificate order. Keep this safe.
• Ordered Date - date and time the order was placed.
• Product - the EV certificate product ordered.
• Group - your organization account name.
• CA Source - Certificate Authority: emSign.
• Certificate Price - total amount charged for this order (USD).
• Order Status - 'Order Accepted' (orange badge) - the order has been received and accepted for processing.
• Certificate Status - 'Pending for Approver' (orange badge) - the certificate is awaiting verification and issuance steps.
ℹ INFO
Note - Subscription Dates
Subscription Start Date and Subscription End Date will be blank at this stage. They are populated once the certificate is issued and the subscription becomes Active.
### Order Confirmation Email
*Within minutes of payment, the Organization Representative receives an email notification confirming the order was placed successfully.*
The email contains the following:
• Subject: ORDER #\[Order ID] - Your Order is Successful
• Order ID - your unique order reference number
• Ordered Date - date and time (UTC)
• Product & Validity - product name and subscription period
• Identifier - the primary domain name secured by this certificate
• Subscription Per - e.g., 1 Year(s)
• Track Order button - orange button linking to the emSign Subscriber Portal for your order
*Click Track Order to open the emSign Subscriber Portal where you will complete the remaining verification actions. You can also access this portal via the link in subsequent notification emails.*
### Tracking Order Status in CERTInext
In CERTInext, *navigate to Certificates > Orders and click your order to view its full details.*
*Click the three-dot menu (top-right of the order) to open the "Track Order Status" popup. This popup shows a unique Order Status Tracking URL.*
• *"Open URL": Opens the emSign Subscriber Portal in your browser.*
• *"Share URL": Sends the tracking link via email to the Organization Representative.*
---
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