> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ev-public-trust-certificates/phase-2-steps-via-email-and-emsign/subscriber-agreement.md).

# Subscriber Agreement

### Action 3 - Subscriber Agreement

The Contract Signer (from Step 6) must electronically sign the eMudhra emSign Subscriber Agreement - the legal contract between your organization and the Certificate Authority.

### Agreement Email

*The Contract Signer receives an email with the subject: 'ORDER #\[ID] - Sign Subscriber Agreement for EV SSL Request'.*

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FJ7qYnnYk5ish0EM98yJ0%2Fimage.png?alt=media&amp;token=882a5949-8d21-433a-9f93-28748dc2ae79" alt=""><figcaption></figcaption></figure>

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•       *Click the orange "Agreement Link" button in the email.*

### emSign Subscriber Portal - Subscriber Agreement Page

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<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FT1LNyAtHUI2DyY5JiJGD%2Fimage.png?alt=media&amp;token=de9db789-20c5-4753-91c3-2a06f98c8afe" alt=""><figcaption></figcaption></figure>

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•       *Review the full Subscriber Agreement document (10 pages) displayed on screen.*

*•       On the right panel, complete the Accept Agreement form:*

*◦       Your Name: Pre-filled with the Contract Signer's name. Verify it is correct.*

*◦       Place: Enter the city/location where you are signing (e.g., "New York").*

*◦       Email ID: Pre-filled and masked for privacy. Verify the masked email is correct.*

*◦       Check box: "I am the authorized person to sign this agreement."*

*◦       Check box: "I agree to all the terms & conditions of this agreement."*

*◦       Click "Accept Agreement" (both checkboxes must be ticked first).*

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*Success: "Thank you for providing your consent and completing the Subscriber Agreement step successfully."*

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<table data-header-hidden><thead><tr><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><p><strong>⚠ IMPORTANT</strong></p><p></p><p>Read the Subscriber Agreement carefully - it is a legally binding document.</p><p>The Place field should reflect your actual current location, not your company's registered address.</p><p>Both checkboxes are mandatory. The "Accept Agreement" button remains inactive until both are checked.</p><p>Once signed, the agreement cannot be revoked without cancelling the order.</p></td></tr></tbody></table>
