For the complete documentation index, see llms.txt. This page is also available as Markdown.

Organization Reuse Consent

When your order re-uses a previously validated organization (which is the standard case when selecting a pre-validated organization in Step 3), the system requires the Organization Representative to formally consent to this re-use. This is a security measure to prevent unauthorized use of an organization's validated identity.

When Does This Apply?

Consent is required whenever a new certificate order re-uses an organization's existing validated details and subscriber agreement.

If this is your very first order for an organization that is being validated fresh, you will not see a consent request at this stage - the CA will contact you separately for validation.

The Organization Representative receives an email with the subject: 'ORDER #[ID] - Consent Required to re-use [Organization] Organization'.

The email contains the order details (Order ID, Ordered Date, Product & Validity, Identifier/domain, Ordered By, Organization Name, Organization Country) and a 'Click here' hyperlink to open the consent page.

Action

Click the 'Click here' link in the email to open the emSign Consent page.

The consent page displays:

A notification message identifying the order, the organization being re-used, and the person who placed the order.

Order details: Order ID, Date Ordered, Ordered By

Organization details: Organization ID, Organization Name, Country

Consent statement: 'Accepting this consent means that you allow this order to re-use your organization information & subscriber agreement.'

Two buttons: Accept (orange) and Decline (red)

Important

If you recognize this order and authorize it, click Accept.

If you did NOT authorize this order or do not recognize it, click Decline immediately and contact your CERTInext administrator.

Declining will halt the certificate issuance for this order.

Product Difference

For OV Wildcard SSL, OV UCC SSL, and OV Wildcard UCC SSL orders, clicking Accept on the consent page triggers an additional Consent Confirmation dialog.

This extra step does NOT appear for OV SSL Certificate orders.

A modal dialog appears asking: 'Are you sure you want to accept the consent?'

Click Yes to confirm your consent.

Click No to cancel and return to the consent page.

After clicking Accept (and Yes in the confirmation dialog where applicable), a confirmation screen displays: 'Thank you for providing your consent to re-use [Organization Name].' This confirms the consent has been recorded.

Note - Subscriber Agreement

Once consent is provided, the Subscriber Agreement step (Step 3 in the Order Actions) is typically auto-completed as part of the consent process.

Return to the emSign Subscriber Portal to verify the status.

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