OV Order Confirmation

2.1 CERTInext Order View - Immediately After Payment

You are automatically redirected to the Order View page in CERTInext. Bookmark or note the Order ID displayed at the top - you will need it for any support queries.

Order ID: Unique reference number for your certificate order. Keep this safe.

Ordered Date: Date and time the order was placed.

Product: The OV certificate product ordered.

Group: Your organization account name.

CA Source: Certificate Authority: emSign.

Certificate Price: Total amount charged for this order (USD).

Order Status: 'Order Accepted' (orange badge) - the order has been received and accepted for processing.

Certificate Status: 'Pending for Approval' (orange badge) - the certificate is awaiting CA validation and issuance steps.

The lower portion of the Order View page shows detailed panels: SSL Subscription Information, Auto-Renewal Configuration, Organization Representative Information, Certificate Signing Request (CSR) Information, Organization Information, Certificate Information, Additional Information, and Renewal Notifications.

Note - Subscription Dates

Subscription Start Date and Subscription End Date will be blank at this stage.

They are populated once the certificate is issued and the subscription becomes Active.

2.2 Order Confirmation Email

Within minutes of payment, the Organization Representative receives an email notification confirming the order was placed successfully.

Subject: ORDER #[Order ID] - Your Order is Successful

Order ID: Your unique order reference number

Ordered Date: Date and time (UTC)

Product & Validity: Product name and subscription period

Identifier: The primary domain name secured by this certificate

Subscription Per: e.g., 1 Year(s)

Track Order button: Orange button linking to the emSign Subscriber Portal for your order

Action

Click 'Track Order' to open the emSign Subscriber Portal where you will complete the remaining verification actions.

You can also access this portal via the link in subsequent notification emails.