> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ov-public-trust-certificates/phase-2-steps-via-email-and-emsign/ov-order-confirmation.md).

# OV Order Confirmation

#### 2.1 CERTInext Order View - Immediately After Payment

You are automatically redirected to the Order View page in CERTInext. Bookmark or note the Order ID displayed at the top - you will need it for any support queries.

 

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**Order ID**: Unique reference number for your certificate order. Keep this safe.

**Ordered Date**: Date and time the order was placed.

**Product**: The OV certificate product ordered.

**Group**: Your organization account name.

**CA Source**: Certificate Authority: emSign.

**Certificate Price**: Total amount charged for this order (USD).

**Order Status:** 'Order Accepted' (orange badge) - the order has been received and accepted for processing.

**Certificate Status**: 'Pending for Approval' (orange badge) - the certificate is awaiting CA validation and issuance steps.

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The lower portion of the Order View page shows detailed panels: SSL Subscription Information, Auto-Renewal Configuration, Organization Representative Information, Certificate Signing Request (CSR) Information, Organization Information, Certificate Information, Additional Information, and Renewal Notifications.

**Note - Subscription Dates**&#x20;

Subscription Start Date and Subscription End Date will be blank at this stage.

They are populated once the certificate is issued and the subscription becomes Active.

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#### 2.2 Order Confirmation Email

*Within minutes of payment, the Organization Representative receives an email notification confirming the order was placed successfully.*

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Subject: ORDER #\[Order ID] - Your Order is Successful

Order ID: Your unique order reference number

Ordered Date: Date and time (UTC)

Product & Validity: Product name and subscription period

Identifier: The primary domain name secured by this certificate

Subscription Per: e.g., 1 Year(s)

Track Order button: Orange button linking to the emSign Subscriber Portal for your order

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**Action**&#x20;

*Click 'Track Order' to open the emSign Subscriber Portal where you will complete the remaining verification actions.*

*You can also access this portal via the link in subsequent notification emails.*