> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-ov-public-trust-certificates/phase-2-steps-via-email-and-emsign/subscriber-agreement.md).

# Subscriber Agreement

#### 2.5 Subscriber Agreement

The Subscriber Agreement step confirms that the certificate subscriber has formally read and agreed to eMudhra emSign's terms and conditions for this specific certificate order.

 

<figure><img src="https://955357252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNvYrWQTJxwzOAGkanyHW%2Fuploads%2FRPw780ztIdb1BsokNKFZ%2Fimage.png?alt=media&amp;token=26d02b0c-2be9-4bda-a074-e8d41e97f769" alt=""><figcaption></figcaption></figure>

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*In most scenarios where you re-use a validated organization and provide consent (Section 2.4), the Subscriber Agreement step is auto-completed as part of the consent workflow. If it still shows 'Awaiting Customer Action', click the '+' expand icon next to Step 3 to view and accept the agreement directly in the portal.*

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**Note**&#x20;

*Once all of Steps 1, 2, and 3 show 'Completed' (green), the system proceeds to Step 4: Domain Verification.*

*You may receive an email notification prompting you to complete domain verification.*