> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-smime-certificates/phase-1-steps/step-3-requestor-information.md).

# Step 3 - Requestor Information

This screen captures details about the person making the request. All important notifications (including the email verification link) are sent to the Requestor Email ID entered here.

<figure><img src="/files/MxBvIXCuEklMBFpyV9Wu" alt=""><figcaption></figcaption></figure>

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#### Field Reference

•        Name (\*): The full name of the person requesting the certificate. Enter your full name as it should appear on the order record.

•        Requestor Email ID (\*): The email address of the person submitting this request. This is where order confirmation and tracking emails are sent. Enter the work email address of the requestor. Ensure this inbox is actively monitored.

•        Mobile Number: A contact phone number for the requestor, including the country code. Select your country code from the dropdown (e.g., +1 for United States, +91 for India) and enter your mobile number.

•        Contact Name (Delegation): The name of a colleague who is authorised to download the certificate on your behalf. Leave blank if you will download the certificate yourself. Enter the delegate's full name if applicable.

•        Email ID (Delegation): The email address of the download delegate (optional). Leave blank if you will download the certificate yourself. Enter the delegate's email address if applicable.

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**NOTE:** The Certificate Download Delegation section is optional. Use it only when the person applying for the certificate is different from the person who will install it.

**WARNING:**  Double-check the Requestor Email ID before clicking Next. An incorrect email address will result in verification emails going to the wrong inbox, blocking your certificate from being issued.

#### What to Do

•        Enter your full name in the Name field.

•        Enter the requestor's active work email address in Requestor Email ID.

•        Select your country code and enter your mobile number.

•        If a different person will download the certificate, fill in Contact Name and Email ID under Certificate Download Delegation.

•        Click Next.


---

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