For the complete documentation index, see llms.txt. This page is also available as Markdown.
Step 4 - Certificate Information
This screen specifies the email address that will be secured by the S/MIME certificate. This is the most important field; it defines which email account the certificate will protect.
Field Reference
• Use Pre-Verified Domains: A checkbox that, when ticked, populates the Email ID field from a list of domains already verified by your organisation. Tick this if your IT administrator has already verified your email domain in CERTInext. Select your email from the resulting dropdown.
• Email ID (*): The email address that this S/MIME certificate will be issued for. This becomes the 'Common Name' in the certificate. Enter the full email address of the mailbox this certificate is meant for (e.g., john.smith@company.com).
WARNING: The Email ID entered here is permanently embedded in the certificate. If you enter the wrong email address, the certificate will be issued for the wrong mailbox and a new order will be required.
NOTE: If the Email ID is already populated from your CSR, review it carefully to make sure it matches the mailbox you intend to secure.
What to Do
• If your domain is pre-verified, tick 'Use Pre-Verified Domains' and select your email from the list.
• If not, type the full email address directly into the Email ID field.
• Double-check the email address - this cannot be changed after submission.
