> For the complete documentation index, see [llms.txt](https://docs.certinext.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certinext.io/documentation/certificate-lifecycle-management/ordering-a-certificate/as-a-customer/ordering-smime-certificates/phase-2-steps-via-email-and-emsign/order-confirmation.md).

# Order Confirmation

Shortly after payment, an automated confirmation email is sent to the Requestor Email ID. This email is for your records only; no action is required.

<figure><img src="/files/P9A7c7txOPAzvFjdQ5Zz" alt=""><figcaption></figcaption></figure>

#### What the Email Contains

•        Subject line: ORDER #\[Order ID] - Your Order is Successful Identify this email by its subject line.

•        Order ID: Your unique order number for reference. Keep this for your records.

•        Ordered Date: The date and time the order was placed (UTC). For your records.

•        Product & Validity: The certificate product name and validity period. For your records.

•        Identifier: The email address that the certificate will secure. Verify this is correct.

•        Track Order button: A link to the public order tracking page. Click this at any time to check the current status of your order.

•        Support contact: eMudhra support email and phone number. Use this if you need help with your order.

&#x20;

**NOTE:** This confirmation email does NOT require any action. Simply keep it for your records.


---

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