Topping up your wallet
CERTInext uses a prepaid, wallet-based model for Enterprise customers to enable immediate certificate ordering and clear financial control.
Enterprise users can add credits from Billing & Payments → Add Credits. The current account balance is always displayed at the top of the page to provide real-time visibility before proceeding.
Adding Credits (Online Payment)
To add credits using online payment:
Select Add/Withdraw Credits
Choose Credit to Account (or Group, if applicable)
Enter the amount and click Pay
Complete the payment on the secure payment gateway
Once successful, credits are instantly reflected in the wallet. If the payment status remains pending, users can verify it using the Recheck Payment Status option by entering the transaction number.
Adding Credits via Wire Transfer (Offline Payment)
CERTInext also supports Wire Transfer / Remittance for organizations that prefer offline or bank-based payments.
To add credits using Wire Transfer:
Navigate to Add Credits → Wire Transfer
Enter the payment amount, transaction number, and transaction date
Submit the request using Submit Offline Payment
Wire transfer payments are processed offline and require approval from the CERTInext finance team. Once approved, the credited amount is updated in the wallet balance.
Viewing Transaction History
All credit activities are recorded under Recent Transactions, showing:
Transaction number
Date and amount
Payment mode (Online or Offline)
Approval and payment status
This section provides a complete audit trail for wallet funding activities.
Wallet Usage
Wallet balance is automatically debited at the time of certificate order placement, ensuring immediate processing and avoiding post-order billing delays.
This approach enables predictable spending, uninterrupted certificate issuance, and transparent financial tracking for Enterprise certificate operations.
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