# Topping up your wallet CERTInext operates on a prepaid, wallet-based financial model for Partners to ensure predictable transactions, real-time order processing, and transparent financial governance across partner ecosystems. Partners are required to add credits to their account wallet before placing certificate orders or enabling Sub-Partners to transact. This ensures that sufficient balance is always available to support uninterrupted order activity and immediate certificate processing. Credits can be added by navigating to Billing & Payments → Add Credits, where Partners can choose between Online Payment and Offline Payment modes. In both cases, the current wallet balance is displayed before proceeding. Online payments redirect users to a secure payment gateway for instant crediting, while offline payments are processed after finance approval. The platform also provides a payment status recheck mechanism to track submitted transactions. The wallet balance is used to settle certificate order values at the time an order is generated, eliminating post-order billing or reconciliation delays and enabling instant fulfillment. When a Sub-Partner places a certificate order**:** * The certificate cost is automatically calculated based on the price list mapped to the Sub-Partner * The corresponding amount is debited from the Partner’s wallet balance during order processing * Commission is calculated independently and credited to the Partner after successful certificate issuance CERTInext also allows credit withdrawal, enabling Partners to submit a withdrawal request from the Add Credits section. Upon approval by the CERTInext back office, the requested amount is credited to the Partner’s registered bank account, ensuring flexibility and financial liquidity. This wallet-based approach ensures uninterrupted order fulfillment, accurate financial settlement, and a clear separation between certificate cost and commission earnings - supporting reliable reconciliation, audit readiness, and scalable partner operations. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.certinext.io/documentation/signing-up/partner-signup/topping-up-your-wallet.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.