Training and Enablement

Core Training Topics

Topic

What It Covers

Platform Navigation

Login, dashboard, certificate inventory

Discovery Basics

Bot deployment, domain scanning, expiry alerts

Certificate Ordering

Order workflow, approvals, download process

Support Essentials

Ticket creation, log collection, escalation paths

SECTION

MODULE

KEY ACTIVITIES

1

BOT/BOT DEPLOYMENT

- Download + install bot/bot

2

CERTIFICATE DISCOVERY

- Create discovery bot

3

AUTOMATED ORDERING

- Connect CA (DigiCert/Sectigo API)- Create order → auto-deploy- Monitor lifecycle

4

EXPIRY ALERTING

- Enable thresholds- Configure recipients

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