Error Codes Reference

This section provides a centralized reference of CERTINext error codes, their causes, and recommended resolutions to support faster troubleshooting.

Error Code Reference Table

Error Code	Description	Possible Cause	Resolution
ERR-001	Bot not connected	Network issue / Bot inactive	Verify connectivity and restart Bot
ERR-002	Certificate issuance failed	CA integration issue	Check CA connector credentials and API access
ERR-003	DCV validation failed	Domain not reachable	Verify DNS resolution and DCV path
ERR-004	Deployment failed	Permission denied	Validate server credentials and access rights
ERR-005	CSR generation error	Invalid template configuration	Review CSR template fields
ERR-006	API authentication failed	Invalid API key/token	Regenerate and update credentials
ERR-007	Certificate not found	Inventory mismatch	Re-run discovery scan
ERR-008	Renewal failed	Expired certificate / CA issue	Retry renewal and validate CA status
ERR-009	Unsupported server type	Invalid provisioning config	Select supported server type
ERR-010	Key store access error	Incorrect password/path	Verify keystore credentials

Usage

• Use error codes from logs, UI alerts, or API responses

• Match with table for root cause

• Apply resolution steps